Woodley Motor Group Pty Ltd is are committed to providing our customers with the highest level of customer service and this includes protecting an individual’s privacy. This document sets out our commitment to you in accordance with the National Privacy Principles set out in the Privacy Act 1988 (Cth).

Woodleys collects personal information such as your name, address, email and phone number. We may also collect other information such as server address, domain name and date and time of access to our website. 

Woodleys prides itself on excellent customer service and therefore its primary purpose of collecting information is to ensure that we can provide you with up to date advice and service on all aspects of motor vehicle sales and service.

Personal information is collected from you when you request or acquire a product or service from us, or when you communicate with us via email, telephone or in writing. Other information is collected through normal website usage.

Woodleys may disclose your personal information to vehicle manufacturers for warranty purposes, to our related companies, where we are required by law to do so such as motor vehicle registration and also to organisations which have requested us to provide services to you or who co-operate with us in offering products or services. At times your consent to a disclosure or use of your personal information may be requested, this will be done via over the phone, in writing or on our website. At other times we may disclose or use your information without your consent where you have indicated that you wish to acquire a product or service from us.

Woodleys takes all reasonable precautions to ensure that personal information collected and held is protected from unauthorised use, access, modification or disclosure.

We use technology such as ‘Cookies’ to interact with your Internet Browser. Cookies are frequently used on websites to help provide you with a more effective service. The Cookie does not allow us to collect personal identifiable information about you and is only used to determine if you have previously visited our website and to identify the pages that you have accessed. You can choose if and how a Cookie will be accepted by configuring your preferences and options in your browser.      

 

 

Woodleys takes all reasonable steps to ensure that the information we collect and hold is up-to date, accurate and complete.

You are entitled under law to access the information we hold on you, subject to some exceptions allowed by law.

Woodleys reserve the right to change their privacy policy at any time and without notice.

Should you wish to access or correct any of your personal information held by us, or wish to make a complaint about the use of your personal information please make a request to our Privacy Officer on:

Telephone number: 02 6766 1077

Fax number: 02 6766 8291